Interviewing and Investigation SmartTalk (2nd Edition) by Denise Kindschi Gosselin is a practical, hands-on guide for mastering the art of interviewing and investigative communication. Designed for students, law enforcement professionals, and investigators, this edition combines contemporary theory with real-world applications to enhance investigative effectiveness and ethical practice.

The book covers key topics such as strategic questioning, active listening, rapport-building, deception detection, and legal and ethical considerations. Updated case studies, practical exercises, and “SmartTalk” insights provide readers with actionable strategies for conducting interviews and investigations in diverse scenarios, from law enforcement to corporate and forensic contexts.

This eBook empowers readers to conduct accurate, ethical, and insightful investigations while developing strong communication and analytical skills essential for modern investigative work.

Key Highlights:

Step-by-step guidance for interviewing and investigation

Focus on active listening, questioning, and rapport-building

Ethical, legal, and professional considerations emphasized

Case studies and practical exercises for real-world application

Ideal for law enforcement, criminal justice, and forensic students